Effective Date: October 9, 2025

At Blooms Coaching, we are committed to protecting your privacy and ensuring that your personal data is handled in a way that is fair, transparent, and compliant with applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bloomscoaching.co.uk (the “Site”), use our services, or interact with us in other ways.

By using the Site or our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Who We Are

Blooms Coaching is a coaching service provider based in the United Kingdom, offering one-on-one coaching, workshops, online classes, training courses, and membership programs to help individuals and teams achieve business goals. We operate the Site to provide information about our services and facilitate access to our resources.

Our registered business address is [Insert Address Here – e.g., Blooms Coaching, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. For questions about this Privacy Policy, please contact us at Support@bloomscoaching.co.uk

2. Information We Collect

We collect personal data to provide and improve our services. The types of information we may collect include:

Personal Information You Provide

•  Contact Details: Name, email address, phone number (when you sign up for newsletters, memberships, workshops, or coaching sessions).

•  Payment Information: Billing details, such as credit card numbers or bank details (processed securely via third-party payment providers; we do not store full card details).

•  Profile Information: Details about your business goals, challenges, or preferences shared during coaching sessions or membership registrations.

•  Feedback and Testimonials: Names, initials, roles, and comments provided voluntarily for use in testimonials.

Information Collected Automatically

•  Usage Data: IP address, browser type, device information, pages visited, time and date of visits, and referral sources (via cookies and similar technologies).

•  Cookies and Tracking Technologies: We use cookies to enhance your experience, remember preferences, and analyze Site usage. You can manage cookie preferences through your browser settings.

We do not collect sensitive personal data (e.g., health, racial, or political information) unless explicitly provided and necessary for coaching purposes, in which case we will seek your consent.

3. How We Use Your Information

We use your personal data for the following purposes:

•  To provide and manage our services, including booking coaching sessions, processing memberships, and delivering workshops or online resources.

•  To communicate with you, such as sending service updates, newsletters, or responses to inquiries.

•  To process payments and manage subscriptions.

•  To improve our Site and services through analytics and feedback.

•  To comply with legal obligations, prevent fraud, and protect our rights.

•  With your consent, to feature testimonials or share success stories.

We process data based on legitimate interests (e.g., service delivery), contract necessity (e.g., memberships), consent (e.g., marketing), or legal requirements.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

•  Service Providers: Third parties that help us operate the Site or services, such as payment processors (e.g., Stripe), email platforms (e.g., Mailchimp), or hosting providers. These parties are contractually obligated to protect your data.

•  Legal Authorities: If required by law, such as in response to a court order.

•  Business Transfers: In the event of a merger, acquisition, or sale of assets.

All sharing is limited to what is necessary and compliant with data protection laws.

5. Data Storage and Security

Your data is stored on secure servers in the UK or the European Economic Area (EEA). We use reasonable technical and organizational measures, such as encryption, firewalls, and access controls, to protect against unauthorized access, loss, or misuse.

We retain personal data only as long as necessary:

•  For active memberships or sessions: Up to 6 years after the end date (for accounting purposes).

•  For marketing: Until you unsubscribe.

•  Otherwise: As required by law or for legitimate business needs.

6. Your Rights

Under UK GDPR, you have rights regarding your personal data:

•  Access: Request a copy of your data.

•  Rectification: Correct inaccurate data.

•  Erasure: Request deletion (subject to legal obligations).

•  Restriction: Limit processing in certain cases.

•  Portability: Receive your data in a structured format.

•  Objection: Object to processing based on legitimate interests or for marketing.

•  Withdraw Consent: Where processing relies on consent.

To exercise these rights, contact us at [Insert Email Address Here]. We will respond within one month. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies and Online Tracking

Our Site uses cookies for functionality, analytics (e.g., Google Analytics), and preferences. Essential cookies cannot be disabled. For others, you can opt out via browser settings or by contacting us.

We do not respond to “Do Not Track” signals but respect opt-out preferences for marketing.

8. International Transfers

If data is transferred outside the UK/EEA (e.g., to U.S.-based providers), we ensure adequate safeguards, such as Standard Contractual Clauses.

9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. We will notify you via email or Site notice for material changes. Continued use of the Site constitutes acceptance.

11. Contact Us

For privacy concerns, email - Support@bloomscoaching.co.uk or write to our registered address.

Thank you for trusting Blooms Coaching with your data. We value your privacy and are here to help you bloom in your business journey.